Jackson Eye Associates wants to make your experience the best it can be. With three locations in the Metro Jackson area, there is a JEA clinic and optical boutique close to serve your eye care needs! Visit us in The Belhaven Building in Jackson, in the Baptist HealthPlex in Clinton, or on Baptist Drive in Madison.

Jackson Eye Associates offers interest free financing, on balances over $200, through Care Credit. Need more information? Click Here or call 800-365-8295.

Medicare covers surgery with a standard, or monofocal, lens implant. However, you may choose to receive a specialized lens for an added fee. Private insurance policies vary, but many also offer policy holders the choice of receiving a specialized lens as long as they pay the difference. Flexible Spending Accounts are another way you can save on your cataract surgery. For questions about any part of the payment process, please contact the billing and insurance department at Jackson Eye Associates and we will be happy to help answer any questions.


(updated 02/01/2018)

Jackson Eye Associates (JEA) is committed to providing you with the highest level of service and quality care. In order to achieve these goals, we need your assistance and understanding of our financial policy.


• PAYMENT:  Payment is due in full at the time of service including copays, coinsurance and/or deductibles. If you are unable to pay these amounts in full or only make a partial payment, a $20 billing fee will be assessed to your account.


• INSURANCE CARDS:  Please make sure the insurance cards presented are current and accurate. . If you have both a Medical and Vision Insurance, you must present both cards at the time of service and inform the receptionist whether your visit is medical or routine.


• INSURANCE:  While JEA is happy to submit services rendered to your insurance company, for payment, ultimately you are responsible for any and all financial liabilities. JEA’s office participates with most major insurance plans. JEA primarily provides MEDICAL and SURGICAL ophthalmologic care to its patients, as opposed to routine eye exams. Therefore, JEA only participates in three vision plans, Always Vision, Superior Vision, and Gilsbar Vision. NON-PARTICIPATING PLANS: If JEA Physicians do not participate in my insurance plan, I understand that I will be responsible for filing my own claims and for paying in full at the time service is rendered. TRICARE STANDARD: This insurance does not pay for routine eye exams, if your examination is found to be routine, you will need to pay in full at time of service.


• AUTHORIZATIONS:  If you have a plan that requires a referral to see a specialist, you must obtain a referral in order for your visit in our office to be covered under your medical insurance. If you do not have the valid referral and still wish to be seen, you will be asked to pay for the visit prior to your examination.


• NON-COVERED SERVICES/DENIED CHARGES:  Certain services may be considered non-covered services or may be denied as investigational, experimental, or not medically necessary by your insurance carrier. If your physician feels these services are needed and they are performed, you are obligated to pay for these services in full should your insurance carrier deny payment.


• REFRACTIONS: A refraction is the process of determining if there is a need for corrective eyeglasses or contact lenses. It is an essential part of an eye examination and necessary in order to write a prescription for glasses or contact lens. Most insurance plans do not cover the fee for refractions. If your insurance plan does not cover your refraction JEA will discount the refraction charge to $45 and this amount will be due at the time of service. If your plan does cover refractions you will be responsible for deductibles or coinsurance portions at the time of service.


• MEDICAID MAGNOLIA MSCAN/UHC MSCAN/CHIPS PROGRAMS:  JEA participates in these programs by doctor referral only and only for medical conditions. JEA does not participate in the routine vision portion of these plans. Patients over the age of 21 who have traditional Medicaid coverage, are allotted 12 office visits annually. If you have traditional Medicaid coverage and exceed your 12 visits annually, you will be responsible for all charges. The Medicaid fiscal year is July 1st – June 30th. CHIPS (Children’s Health Plan): JEA participates in the CHIPS Program for medical conditions only. JEA does not participate in the CHIPS vision plan. If you are referred by another physician and no medical diagnosis is found, you will be responsible for all charges for that visit.


• RETURNED CHECKS & PAST DUE AMOUNTS: Returned checks will be subject to collection charges, penalties and interest. All accounts are considered delinquent if not paid within 90 days of service. Past due accounts may result in collection turnover and may be subject to penalties and interest, and/or the refusal of future appointments until old balances have been paid in full. JEA does not accept postdated checks.


• CANCELLATION/”NO SHOW” POLICY:  All appointments that are not cancelled within 24 hours of the appointment time are subject to a $40.00 fee. Failure to show for your scheduled appointment will also result in a $40 fee. This $40.00 fee must be paid before we can reschedule your appointment.


• SURGERY CHARGES:  JEA will make every effort to notify you of an estimate of what your insurance benefits will be, prior to your scheduled surgery. Please keep in mind that this is just an estimate. Estimates of patient balances, that are not paid by due date, could result in your surgery being rescheduled or will be assessed a 10% billing fee. You may incur additional charges (in addition to the surgeon’s fees) from the surgery facility, anesthesiologist, laboratory and/or radiologist.  Please note: If you cancel a scheduled surgery without giving more than two (2) business days’ notice, or do not show up for surgery, you will be charged a cancellation fee of $250.00. This fee must be paid prior to rescheduling. 


These policies are always available for review at each of our clinics, though if you would like a paper copy, we would be happy to oblige.